 Users
permissions |
|
| Knowledge
database and history function |
|
| From
single user to unlimited |
|
| Standalone
PC or network |
|
| Issue
handling in focus |
|
| Equipment
and invoice |
|
| Statistics |
|
| Priority
levels for each issue |
News for 5.0! Now client code contains the opportunity to organize customer information in 3 levels: For example Company, Department and Name
Abacus HelpDesk supports your HelpDesk with complete
service and support, call tracking, knowledge management,
problem resolution, call management, statistic reports,
invoices handling, and much more!
With the SQL-connection module Abacus HelpDesk support
MS SQL-Server, to be able to handle large databases!
VBscript tool, run VBscript from the system for example to manage the AD.
